Facilities Account Manager.

Location: Henley on Thames

You will be responsible for ensuring the smooth running of a Planned Preventative Maintenance (PPM) & reactive system. This covers the management of buildings with the support of helpdesk colleagues, and a team on engineers and fully supported by the Head of Facilities.

Key responsibilities.

  1. Helping to roll out Simpro software to the client
  2. Working with the Head of FM to set up and monitor PPM planners.
  3. Monthly reporting to the Client and attend that meeting as required
  4. Contract management with suppliers
  5. Obtaining quotations, understanding lead times and prices on products and suppliers,advising clients accordingly and obtaining their approval to proceed
  6. Raising orders in the internal PO system, requesting client POs and placing orders with suppliers
  7. Tracking delivery of orders, constantly maintaining communication with the relevant parties (colleagues, clients, contractors)
  8. Sourcing and arranging labour for both planned maintenance, scheduled projects and in response to urgent client requests following client approval
  9. Preparation of site set up folders and organisation of all equipment at the beginning of a project, in line with all requirements
  10. Action RAMs & COSHH documentation where required
  11. Contributing to the overall success of the business by supporting internal colleagues on any other tasks as required and maintaining accurate records of all activities.
  12. Day to day management of 1 helpdesk coordinator
  13. Management of assigned buildings for PPM & reactive
  14. Work closely with the engineering team on a day-to-day basis, who report to the Mehanical and Electrical Manager.
  15. Financial management of account and working with Head of FM and accounts each month to ensure smooth invoicing to the client

Key skills & experience.

Personal skills and Qualities

  • Positive team player
  • Strong communicator, both verbal and written
  • Ability to prioritise and work under pressure
  • Ability to work independently
  • Methodical and organised
  • Proactive and solution focused
  • Confident telephone user
  • Excellent IT skills,comfortable with all Microsoft Office packages and researching online
  • Document controlling

Previous Experience

  • Facilities Management with at least 3 years of experience
  • Facilities Management software/ Simpro
  • Help Desk
  • Purchasing
  • Logistics
  • Customer Service
  • Staff management
  • Sage experience advantageous

You will enjoy…

  • A fast paced, varied role where you can build strong relationships with clients, colleagues and suppliers
  • Using your initiative to source, negotiate and purchase from suppliers to meet client needs
  • Working independently, taking responsibility for delivering a client focused service
  • Working under pressure, seeing things through from initial inquiry to successful completion
  • Multi-tasking whilst keeping colleagues and clients updated

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex,gender reassignment, sexual orientation, pregnancy and maternity, race,religion or belief and marriage and civil partnerships. 

How to apply.

If you would like to know more about this position and about joining the team, please send your profile and CV to careers@mwaprojects.com